We're here to support you during the ongoing wildfires

We are here for you and your business during the ongoing California wildfires. We understand the potential impacts the fires may have on your facilities, and our team is ready to provide the support you need.

To help minimize the challenges for you, your team, and your tenants, here are some ways Storable can assist you:

1. Suspend or delay automatic payments

If your facility is damaged or no longer rentable, you can temporarily suspend, pause or delay automatic payments for tenants. Please follow the steps below to update billing for your FMS:

2. Contact your tenants

If you need to notify your tenants of a facility closure or other issue, you can follow the steps below to send a mass email:

3. Update your website

  • If units are deemed not rentable, you may suspend leasing online until a future date.

  • Visit our Help Guide for instructions, or submit a support case via 888.403.0665

4. Manage Insurance Issues

If you're a Storable Insurance customer, our immediate goal is to provide you with vital information to address any questions you and your tenants may have with respect to policy coverage and claims filing processes.

To file a claim: Tenants should 

For coverage and policy questions please call 888-545-7627, option 2, option 1.


5. Update Closures or Unit Availability in Marketplace

6. Contact Storable Support for Further Assistance

  • The Storable Support team is here for you at 888.403.0665 to assist you with your needs.

  • If you have a dedicated Customer Success Manager, please contact them directly for additional assistance.

Supporting your safety and business is our top priority. Please take all necessary precautions to protect yourselves, your staff, and your customers and follow the guidance of local authorities.

Please visit our Help Guide for FAQs, self-guided help, and other resources. For urgent support needs, please call us at 888.403.0665